NOTE

Information

Instructions before print
Trikon's Worldwide SIM card pays you to receive calls on some networks while traveling abroad. Incoming on other networks is free in many countries, and outgoing is cheap enough to rejoice. No rent. Free delivery any where in India. Activation refunded by way of talk time!

Outgoing SMS Rate

Outgoing SMS rates when roaming in these countries are as below. The rate is irrespective of destination country. Incoming SMS is free.

US29c/sms

aeromobile, alaska, american samoa, anguilla, antigua and barbuda, aruba, ascension, austria, azerbaijan, barbados, belarus, belgium, belize, bermuda, bhutan, bolivia, bosnia, botswana, brunei darussalam, bulgaria, burundi, cayman islands, central african rep, chad, chile, china, christmas islands, cocos island, congo, cook island, cote divoire, cyprus, czech republic, denmark, diego garcia, djibouti, dominica, east timor, el salvador, emsat, eritrea, estonia, ethiopia, faeroe islands, falkland islands, finland, fr guiana, france, french polynesia, french west indies, gabon, georgia, germany, gibraltar, greece, greenland, grenada, guadeloupe, guatemala, guinea-bissau, guinea, guyana, haiti, honduras, hungary, iceland, indonesia, ireland, iridium, isle of man, kazakhstan, kiribati, korea n, korea south, kyrgyzstan, latvia, lesotho, liberia, lithuania, luxembourg, macao, macedonia, madagascar, maldives, mali, malta, marshal islands, martinique, mauritania, mauritius, mayotte island, mcp sat, micronesia, moldova, monaco, montserrat, mozambique, myanmar, namibia, nauru, navitas, netherland, new caledonia, niger, niue, norfolk island, northern mariana island, oman, onair, oration, palau, papua new guinea, paraguay, poland, portugal, puerto rico, reunion, rodriguez island, romania, rwanda, samoa west, san marino, sao tome and principe, seanet, senegal, sierra leone, slovakia, slovenia, solomon islands, somalia, spain canary islands, spain, st helena, st kitt and nevis, st lucia, st pierre and miquelon, st vincent, suriname, swaziland, sweden, taiwan, tajikistan, thuraya, tokelau, tonga, tristan dacunha, turkmenistan, turks and caicos is, tuvalu, uganda, united kingdom, upt visionng, uruguay, uzbekistan, vanuatu, vatican, venezue, virgin islands uk, virgin islands us, voxbon, wallis and futuna is, zambia, zimbabwe

US49c/sms

albania, algeria, angola, armenia, bahamas, bangladesh, benin, burkina faso, cambodia, comoros, congo dem rep, croatia, ghana, guam, iran, malawi, mongolia, montenegro, nepal, pakistan, philippines, russia, serbia, singapore, south africa, sri lanka, syria, turkey, ukraine, vietnam, yemen

US69c/sms

argentina, australia, bahrain, canada, colombia, costa rica, dom republic, ecuador, egypt, equatorial guinea, iraq, italy, jamaica, japan, jordan, kenya, lebanon, liechtenstein, malaysia, mexico, netherlands antilles, new zealand, nicaragua, nigeria, norway, peru, qatar, seychelles, sudan, switzerland, thailand, togo, trinidad and tobago, united states, venezuela

US99c/sms

afghanistan, andorra, brazil, cameroon, cape verde, cuba, fiji, gambia, hong kong, india, israel, kuwait, laos, libya, morocco, palestine, panama, saudi arabia, tanzania, tunisia, uae

Frequently Asked Questions

Errors

How do I report a fault with my Trikon Service?
If you find that you are experiencing problems using your Trikon SIM simply send us an email (services@ownmail.com) stating your phone number and then problem you are experiencing. Our support team will then come back to you.
When I make a call I get an announcement saying calling is barred?
Simply redial the destination number and suffix with a # on the end of the destination number to trigger call back. For example +912224216325 would become +912224216325#
When I make a call I get an error 8 message?
This error code means your handset has dropped off the network. To resolve simply turn the handset off and then back on again. Once attached to the network make your call in the normal way.

Handset Functions

How do I make a call?
To make a call using the Trikon SIM simply dial your destination number and then click send. A message will be displayed on screen telling you that call back is taking place. Your handset will then ring. Simply answer the call and you will then hear the destination ringing. When they answer the call will take place as normal.
How do I access my voicemail?
To access your voicemail simply key in *151# and press send. The handset will display a message to say voicemail is being called. The handset will then ring, simply answer the call and you will then be connected to your voicemail box. There is a charge for this service.
How do I turn voicemail on and off?
To turn voicemail on simply key in *021# and press send. To turn voicemail off then key in *022# and press send. By default voicemail is turned off.
How do I turn end of call SMS balance reports on or off?
You can turn end of call SMS balance reports on by keying in *017# and pressing send. You shall get your current balance after every outgoing call via an SMS. You can turn this feature off by keying in *018# and pressing send.
How do I check my balance?
You can check your balance by keying in *108# followed by send. Your current balance will then be returned to the handsets screen.
Should I use automatic or manual network selection?
There are two ways of selecting a network. You can either set your handset to use AUTOMATIC Network selection or MANUAL selection. When using automatic selection the handset will look for all networks that it is able to attach to and logs onto the first network it finds. When using manual selection you must manually search through the networks and select a network to attach to. We recommend using automatic network selection. Please refer to your handset manual to check the default settings for your phone.
I've inserted my Trikon SIM but my handset shows a Unregistered SIM error?
There can be several causes for this error:
  1. The handset is not unlocked
  2. The SIM is incompatible with the handset
  3. The SIM is damaged and needs replacing.
What should my message centre settings be set to?
Your message centre settings should be set to +393358840000002

Commercial

What if I lose my SIM?
Please call our helpdesk at 91-22-24216325 as soon as possible and ask us to block it. Lost card charges of USD30 apply.
Do you bill in seconds or minutes for my calls?
We bill in 1 minute segments. So if your call lasts 1 minute 30 seconds you will be billed for two whole minutes.
How do I top up my account?
You can top-up your account via the online account manager or by using a pre paid voucher. If using a pre paid voucher simply key in the pin code to your handset followed by a # then press send. Your handset will then be topped up.
 
Worldwide SIM Card Tariff (US$)
Countries in which this card works are grouped below by incoming call rate.

worldwide free

worldwide 5c

worldwide 10c

worldwide 20c

countries to avoid

The card must never be used in countries listed below, else you may be subject to incoming charges as high as 600c/minute.
Aeromobile, afghanistan, argentina, ascension islands, bahamas, bangladesh, belarus, brazil, cambodia, canada, central african rep, chile, china, christmas islands, colombia, comoros, cook islands, cuba, diego garcia, dominican republic, east timor, ecuador, el salvador, emsat, equatorial guinea, falkland islands, fiji, gambia, greenland, guam, guatemala, guinea, haiti, honduras, hong kong, india, indonesia, iran, iraq, iridium, kiribati, korea north, kuwait, laos, liechtenstein, macao, madagascar, malaysia, maldives, mayotte island, mcp satellite, mexico, namibia, nauru, navitas, nepal, nicaragua, niue, norfolk island, onair, oration, pakistan, panama, papua new guinea, peru, philippines, russia, samoa, sao tome, seanet, seychelles, singapore, solomon islands, somalia, st helena, st pierre, taiwan, tajikistan, thailand, thuraya, togo, tokelau, tonga, trinidad and tobago ,tristan dacunha, tunisia, turkmenistan, tuvalu, ukraine, united states, upt visionng, uzbekistan, vanuatu, voxbon, wallis and futuna